Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, upload documents to your knowledge base, or communicate with us. This may include your name, email address, payment information, and the content of your documents and chatbots.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, including to:

• Process your transactions and manage your account;
• Train and optimize your custom AI chatbots (your data is isolated and not used to train our base models);
• Send you technical notices, updates, and support messages;
• Respond to your comments and questions.

3. Data Retention

We store information about you for as long as necessary for the purpose for which we collected it. You can request deletion of your data at any time through our dashboard or by contacting support.

4. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. This includes encryption at rest and in transit.